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- Venue: At your desk: On your Laptop/PC or Phone
- Date: 19 Dec 2012
- Time: 9:00 am PT/12:00 pm ET/11:00 am CT/5:00 pm GMT
- Duration: 60 minutes including Q & A
All our webinars and web conferences are organized in order to educate people, help businesses meet people, build relationships and spur the industry’s already exploding growth. This webinar is FREE for all.
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Garfield J. Smith
Partner - Global Head of Outsourcing and
Squire Sanders LLP
Garfield's Brief biography
Garfield is global head of our outsourcing and procurement practice and is based in our London office. He advises on strategically important onshore and offshore business process, transformation and IT outsourcing projects. Recently, he has spent time advising a number of the world's largest companies on a number of significant, high profile and complex outsourcing transactions. Garfield's is recognised in the Chambers Guide to the Legal Profession 2006-2012 and also in The Legal 500 UK as one of the world's leading outsourcing and information technology lawyers.
Garfield's is recognised in the Chambers Guide to the Legal Profession 2006-2012 and also in The Legal 500 UK as one of the world's leading outsourcing and information technology lawyers. "Commended for his pragmatism and has remained busy in recent times with offshoring projects" - Chambers UK 2010. Read More..
Danny's Brief biography
Danny Ertel is a founding partner of Vantage Partners and is a leading authority on negotiation, relationship management and conflict management. He leads the Outsourcing practice area at Vantage and focuses on helping buyers and providers alike improve the way they negotiate and manage complex outsourcing arrangements. In addition, Danny is Chairman of Janeeva, Inc., a software company focused on creating tools for Outsourcing Relationship Management, and he chairs the Governance Chapter of the International Association of Outsourcing Professionals.
Prior to co-founding Vantage Partners, Danny was a Senior Researcher at the Harvard Negotiation Project, taught negotiation at the University of Toronto Law Faculty, practiced law with Debevoise & Plimpton, and served as a law clerk to the Hon. Justice Harry A. Blackmun on the U.S. Supreme Court. Read More..
VP Strategic Accounts
Elevate Services, Inc. Corporation
Kunoor's Brief biography
Kunoor works closely with Elevate’s strategic accounts to identify and implement solutions, and to ensure continuous improvement throughout the lifecycle of the relationship. Previously Kunoor was the Founder, President and CEO of LawScribe, a pioneer legal process outsourcing company providing litigation, corporate, and intellectual property support services to law firms and corporations.
Kunoor founded LawScribe in 2004 to provide a solution to rising costs and fees associated with the legal practice. LawScribe was acquired in 2010 by UnitedLex, where Kunoor continued as Senior Vice President of Global Legal Services, working closely with her AmLaw100 and global 1000 clients to identify and implement legal solutions. Kunoor is a recognized authority in the area of legal process outsourcing, and she speaks internationally on topics including the ethical implications of outsourcing and legal innovation. She serves on the Board of Governors for the Organization of Legal Professionals as well as the Board of Directors for the Library Foundation of Los Angeles. Prior to LawScribe, Kunoor practiced as an attorney at Nossaman and at Fulbright & Jaworski in Los Angeles.
- Bad contract
- Underfunded/Understaffed relationship management
- Inexperienced relationship managers
- Overstaffed relationship management
- Poor account management by the service provider
- High executive turnover
- Ineffective operating model
- Due diligence for outsourcing solutions
- How to select a trustworthy LPO service provider?
- How to control the offshore process model?
Who Should Attend?
This webinar is designed for:
- Buyers of legal outsourcing services – law firm partners, counsels, IP counsels and IP lawyers, solo practitioners based in US, UK and other markets;
- Service Providers of legal outsourcing services – LPO executives, emerging LPOs from vendor locations in Asia, Africa, UK/Europe, America and others;
- Investors, Software Vendors, Researchers, Academicians and other interested stake holders of LPO industry
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or call +1-562-366-4706 or +91-981-073-7210.